Remote assistance
We solve software and hardware problems remotely, on the same day, so your team can keep working.
Services
IT support and maintenance
We keep your systems, networks, servers and workstations running, with ongoing helpdesk, preventive maintenance and backups.
How we can help
One contract, one technician who knows your company
A monthly maintenance contract with scheduled visits, same-day remote assistance and a technician who knows your company. No surprises on the invoice.
Every intervention is logged and, each month, you receive a simple report on the state of your systems, what was done and what we recommend next.
Areas of action
What is included
Preventive maintenance
Regular checks of computers, servers and network to identify and fix problems before they affect work.
Monitoring
We track the state of your servers, backups and critical services, with automatic alerts, to fix failures before they stop work.
Updates and patches
We keep systems and applications up to date with the latest security fixes, protecting the company against known vulnerabilities.
Incident management
We log, track and resolve each incident, from identifying the problem to its resolution, keeping you informed throughout.
On-site assistance
When needed, we come to your company to solve what cannot be solved remotely, with fast and effective intervention.
Backup and recovery
We implement and manage backups of critical data and test recovery, so that a failure does not turn into a loss.
User support
Dedicated support for the people in your company with everyday technical problems, so they use the systems without losing time.
Documentation and reports
Documentation of systems and regular reports with status, actions taken and improvement recommendations.
Training
Hands-on training for the team and internal owners, so everyone uses and administers the systems safely.
Is your company covered?
Do not wait for a breakdown to think about maintenance. Talk to us and have your IT looked after by people who respond on the same day.
Request a proposal